Shipping Policy

ORDERS SHIP WITHIN 2 BUSINESS DAYS

floraqs.com strives to ship all orders within 2 business days, excluding company holidays, after an order has been received. Orders received over the weekend, or on a company holiday will be processed for shipment within 2 business days upon return. Shipments are properly insured at no additional cost to customers.

If your order appears late, remember that Credit Card approval must be received prior to processing. Orders placed after 12 noon Eastern Time will begin to be processed the following business day. Shipping Costs are based on the ship method selected and zip code entered.

SHIPPING RATES

  • We offer flat rate shipping of $9.95 for all orders.
  • The order for quick Express Shipping is $11.98
  • Orders over $50 qualify for free shipping to the continental United States.

MULTIPLE SHIPMENTS

To ensure your order is shipped as efficiently as possible, at times we will fulfill orders from more than one location or items may not all fit in one box. In these instances, your entire order may arrive in different boxes. If your products are shipped in separate boxes, your order maybe delivered at different times. You will not be charged any additional costs. You will be emailed each tracking number shipped.

SHIPPING TO THE CONTIGUOUS UNITED STATES

For shipments to the Contiguous United States, when your order is ready to ship, it generally takes 3-7 business days for delivery within the contiguous United States. No weekend or holiday delivery is available. Please note, at this time we are unable to ship to P.O. Box addresses.

Shipping Costs are based on the ship method selected and zip code entered.

SHIPPING TO ALASKA AND HAWAII

For shipments to Alaska and Hawaii, when your order is ready to ship, it generally takes 10-15 business days for delivery. No weekend or holiday delivery is available. Please note, at this time we are unable to ship to P.O. Box addresses.

Shipping Costs are based on the ship method selected and zip code entered.

SHIPPING TO APO/FPO LOCATIONS

We will gladly ship to APO and FPO addresses. However, standard delivery time frames do not apply to APO/FPO shipments as it may take up to 30 business days for the shipment to arrive.

INTERNATIONAL SHIPPING

We are unable to ship to US Territories and International locations at this time.

HOW DO I TRACK MY ORDER?

For orders shipped via FedEx, find the FedEx tracking number in the e-mail we sent you confirming that your order has been shipped. Use that number at www.FedEx.com to check the status of your order online. It may take 24 hours before tracking information appears on the FedEx web site.

For orders that are shipped via the US Postal Service, find the USPS tracking number in the e-mail we sent you confirming that your order has been shipped. Use that number at www.USPS.com to check the status of your order online. It may take 24 hours before tracking information appears on the USPS web site.

ORDER STATUS

You can look at past and pending order(s) status at floraqs.com; however, you must be a Registered Customer to use Order Status. Also, you will receive two e-mails after you have placed your order and provided us with a valid e-mail address:

  • The first confirms that your order has been received (your order confirmation number will be included); this e-mail should arrive within approximately 24 hours.
  • The second confirms that your order has been shipped (any tracking information will be included); this e-mail should arrive within approximately 24 hours after your package is shipped.